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privacy policy

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

The data controller is IDYLEBRAND, S.L. (“BLACK LIMBA”), with NIF number B-87507505 The contact details of BLACK LIMBA are as follows:

Update addressCustomer Service, Calle Valentín Beato 11 4ºA, 28037 Madrid (Madrid).

- Telephone: +34 747 416 026

- Email: mayday@blacklimba.com

The interested party is informed that BLACK LIMBA has appointed a Data Protection Delegate to whom they may raise any issue related to the processing of their personal data. The interested party may contact the Data Protection Delegate through the following contact information: hola@blacklimba.com, postal address: 4. Mother's Day Package

WHAT TYPE OF PERSONAL INFORMATION DOES BLACK LIMBA COLLECT?

BLACK LIMBA may collect the following personal information from users of the BLACK LIMBA website through the corresponding forms: name, email address, postal address, telephone number, date of birth, gender and credit card (PAN +CVV2) in compliance with PCI DSS standards or account number (provided by the customer in case of return) when the user visits the WEB, registers, places an online order, contacts BLACK LIMBA or participates in promotions or BLACK LIMBA surveys.

In addition, BLACK LIMBA collects all the information related to your browsing on the WEB and your interaction with the brand.

All the personal data that BLACK LIMBA collects comes from the interested party, except for the contact data that can be provided to us by friends or family:

- To send a gift voucher or other gift.

- To share saved favorites on the WEB.

FOR WHAT PURPOSE DO WE TREAT PERSONAL DATA?

The personal data of the interested party will be treated with the following purposes as applicable:

- Manage and develop the registration on the WEB. The registration will involve the creation of profiles of the user's navigation on the WEB. Said profiling consists of the use of the personal data of the client and the information of his navigation such as the products seen or added to the basket, the sections of the WEB visited, the location to evaluate his preferences and/or personal interests with the objective of offering you the contents of the WEB, the offers, the services and the products appropriate to your profile.

- Manage and develop online shopping. We use the customer's personal information to process and deliver your order, inform you by email and/or SMS of the status of your order.

- Manage and send information about exclusive promotions, latest news and personalized information adapted to the profile, interests and needs of the interested party as a customer via email, SMS or postal mail. The sending of this information will involve the creation of user profiles that consists of using personal data, the history of their purchases, if applicable, as well as browsing information on the WEB to evaluate certain aspects related to their personal preferences with the objective to offer you the commercial communications appropriate to your profile.

- The content, products or services will be personalized to the client in communications based on their interests. To manage communications, see the 'Subscriptions' section in My Account.

- Respond to the exercise of ARCO+ rights, as well as queries and claims.

- Manage the alert service for when a certain item of clothing is available on the WEB.

- Management and issuance of supporting sales documents: digital ticket, sales invoice or Tax Free.

- Manage the WIFI service in the BLACK LIMBA stores.

FOR HOW LONG WILL WE KEEP THE DATA?

BLACK LIMBA will keep personal data only for the period of time that is reasonably necessary taking into account the needs to respond to questions that arise or solve problems, make improvements, activate its services and meet the requirements required by applicable law. This means that you can keep the personal data for a reasonable period of time even after the interested party has stopped using the BLACK LIMBA services or has stopped using the WEB. After this period, personal data will be blocked from all BLACK LIMBA systems.

WHAT LEGITIMATE US TO PROCESS THE DATA?

BLACK LIMBA has the following legitimate bases to process personal data:

Execution of the contract

The legal basis for the processing of the personal data of the interested party that is collected is the execution of the sales contract. In this sense, the interested party is obliged to provide the data that is necessary for its execution. If you do not provide us with this information, it will not be possible to carry out the sale.

legal obligations

The management and issuance of the sales invoice is based on the legal obligation of BLACK LIMBA in its relationship with customers.

Consent

In relation to the following purposes, the legal basis for the processing of the personal data of the interested party will be their consent, if it has been provided:

- Registration management on the WEB.

- Management of sending information on exclusive promotions, latest news and personalized information adapted to the profile of the interested party.

- Response to the exercise of ARCO+ rights, queries and claims by the interested party.

- Management of the garment availability alert service on the WEB.

- Management and issuance of the following supporting documents of sale: digital ticket and Tax Free.

- Manage the WIFI service in the BLACK LIMBA stores.

The withdrawal of consent to these treatments by the interested party will not condition the execution of the sales contract entered into between them and BLACK LIMBA.

Legitimate interest

In relation to the following purposes, the legal basis for the processing of the personal data of the interested party will be the legitimate interest of BLACK LIMBA:

- The creation of profiles by browsing the WEB by a registered user, as well as all those users who have provided us with their data for any other purpose.

- The preparation of profiles for sending information on exclusive promotions, latest news and personalized information adapted to the profile of the interested party.

- Sending satisfaction surveys about the products purchased or services used by BLACK LIMBA customers to request their opinion and to improve them.

Our legitimate interest is to be able to guarantee that our WEB remains secure, as well as to help BLACK LIMBA understand the needs, expectations and level of satisfaction of users and, therefore, improve services, products and brands. All these actions are carried out in order to improve the level of customer satisfaction and ensure a unique browsing and purchasing experience.

TO WHICH RECIPIENTS CAN WE COMMUNICATE THE DATA?

The personal data of the interested party may be transferred/communicated to the following recipients:

- Companies of the BLACK LIMBA Group.

- Public Administrations and Bodies when required by tax, labor, Social Security or any other applicable regulations.

- Companies in charge of data processing, such as franchisees and suppliers that provide services to BLACK LIMBA (courier companies, communication sending companies, agencies, profiling companies, etc.).

International data transfers may also occur at the venue of the previous transfers/communications for which BLACK LIMBA will use the Standard Contractual Clauses adapted by the European Commission and the EU-US Privacy Shield. As a guarantee for those transfers made to countries that do not have an adequacy decision from the European Commission. In any case, the third parties with whom certain personal data is shared will have previously accredited the adoption of adequate technical and organizational measures for their correct protection.

BLACK LIMBA does not sell customer data to third parties under any circumstances.

Hela sports set - Terracotta-Black Limba

The WEB uses information security techniques such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data and guaranteeing their confidentiality. To achieve these purposes, the user accepts that BLACK LIMBA obtain data for the purposes of the corresponding authentication of access controls.

Additionally, any transaction made through the WEB is carried out through secure payment systems. Confidential payment data is transmitted directly and in encrypted form (SSL) to the corresponding entity.

BLACK LIMBA states that it has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration and/or access by unauthorized third parties.

WHAT ARE YOUR RIGHTS IN RELATION TO PERSONAL DATA?

You have the following rights that can be exercised through the email address hola@blacklimba.com:

Right of access

You have the right to obtain confirmation as to whether or not BLACK LIMBA is processing personal data that concerns you, as well as to access the personal data that BLACK LIMBA has about you.

Right of rectification

You have the right to request that BLACK LIMBA rectify personal data when it is inaccurate or to complete it when it is incomplete. If you are registered on our WEBSITE, it may be easier for you to correct them directly by modifying your profile.

Right to erasure/right to be forgotten

You can request that personal data be deleted when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Right of limitation

You have the right to request the limitation of data processing, in which case we will only keep them for the exercise or defense of claims.

Right of portability

You have the right to receive personal data in a structured format, commonly used and mechanical reading, and to transmit them to another person in charge when the treatment is based on consent or a contract, and is carried out by automated means.

Right of opposition

You can object to personal data being processed based on the public or legitimate interest pursued by BLACK LIMBA, including profiling. In such case, BLACK LIMBA will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims.

Automated individual decisions

You have the right not to be the subject of a decision based solely on automated processing, including profiling, that produces legal effects on you or similarly significantly affects you. However, it will not be possible to exercise such right in the event that the decision is necessary for the execution or execution of a contract between you and BLACK LIMBA; is authorized by the law applicable to BLACK LIMBA as long as it establishes adequate measures to safeguard its rights, freedoms and legitimate interests; or is based on your explicit consent.

Right to make a claim

You have the right to file a claim with the Spanish Data Protection Agency.

To process the request, we may ask you to prove your identity.

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