Product Safety Policy
Product Safety Policy
InBlack Limba, the safety and quality of the products we offer is our top priority. We strictly comply with European regulations, including theGeneral Product Safety Regulation (GPSR), to ensure that our customers receive safe, high-quality products.
Below, we detail how we ensure the safety of our products:
1. High Quality Materials
All products in our store are made with certified materials that comply with European regulations.REACHand other relevant standards. These controls ensure that our garments:
- They do not contain harmful chemicals.
- They are safe for skin contact.
2. Instructions for Use and Care
To maintain the safety and durability of our garments, we provide clear usage and care instructions with each product. For example:
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Wash at a maximum temperature of 30ºto prevent tissue damage.
Especially for two-tone garments, it is important to wash in cold water (maximum 30º) to prevent the colors from mixing.
- Do not use bleach or bleaches, as they can affect the materials.
You can find instructions on garment labels and in product descriptions in our online store.
3. Traceability of Products
Our products are entirely designed in our offices in Madrid, Spain. Depending on the type of garment and manufacturing requirements, we have factories in different regions of Asia.
We work with a network of carefully selected manufacturers to offer safe, high-quality products. Each of our suppliers complies with European Union safety regulations, including the REACH Regulation and other applicable standards.
If you would like more information about the specific origin of a product, please contact us directly.
4. Our Commitment in Case of Problems
Although we work hard to ensure the safety of our products, if we detect any problems or defects, we have a clear protocol to protect our customers:
- Product recall:If we identify a safety issue, we will immediately recall the product and notify affected customers.
- Returns and replacements:We offer returns or replacements at no additional cost for any product that does not meet safety standards.
For any questions or complaints, please contact us at:
- Emailmayday@blacklimba.com
- Phone: +34 747 416 026
5. Responsible in the European Union
In accordance with European regulations, our authorized representative in the EU is:
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Name:IDYLEBRAND S.L.
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Address:C/ Vallehermoso nº 68 Mezzanine AB 28015 Madrid
- Email: luismi@blacklimba.com
This contact will be responsible for handling any questions related to the safety of our products in collaboration with the relevant authorities.
6. Do you have any questions?
If you need more information about the safety of our products, our team is here to help. Contact us atmayday@blacklimba.comor through our chat bot.